
Struggling to make your interior design business stand out in a crowded market?
In this episode, I sit down with Nicole Lashae Ben, a design strategy expert who reveals how interior designers and product manufacturers can boost their brand awareness and revenue. Nicole shares her journey from watching HGTV as a middle schooler to creating Thrive in Design, a company that helps creative professionals develop powerful marketing strategies.
Nicole offers practical advice for designers looking to elevate their brand, including the importance of finding a specific niche and creating partnerships with complementary brands. She explains how design thinking and strategic storytelling can help you connect with clients emotionally, using examples from successful companies like Nike.
Ready to elevate your interior design brand and increase your client base? Tune in now and start your journey to a more successful, distinctive design brand!
Why you’ve got to check out today’s episode
- Learn how to collaborate with complementary brands to scale your design business
- Understand how finding your specific niche and telling your authentic brand story across all platforms can transform your business
- Get practical advice on avoiding burnout while building a successful design business
About the Guest:
Nicole Lashae Ben, MA, CEO and Founder of Thrive In Design, is a seasoned expert in the interior design industry with over 17 years of experience. A graduate of Syracuse University and the Savannah College of Art and Design, she founded Thrive In Design to help interior product companies boost brand awareness and revenue through a human-centered approach.
Nicole has successfully implemented strategies that have generated over $15 million in sales and won over two dozen sales awards for top international brands. Her proprietary method, A.C.E. The Journey, enhances customer experiences and equips sales teams to secure more specifications. Nicole is passionate about the intersection of design and strategy, striving to ensure that both thrive in the industry.
Connect with Nicole Lashae Ben:
Website: Thrive in Design
Instagram: @thriveindesign
Check out these episode highlights
02:37 Nicole’s Journey into Interior Design
Initial interest sparked by HGTV shows in middle school
Attended Syracuse University’s interior design program
Developed an interest in how products impact environments
Considered becoming a production designer for Beyoncé
Obtained Master’s in Design Management from SCAD
Worked for interior product manufacturers while studying
07:15 The Birth of Thrive in Design
Initially helped various businesses to avoid direct competition
Working with various clients, including interior designers, product-based businesses, and beauty product companies
The pandemic was a turning point for specializing in interior products
Quickly adapted to virtual selling when in-person presentations stopped
Created training for other sales reps on digital experiences
Recognized industry-wide need for digital transformation
Identified niche connecting manufacturers with designers in new ways
13:03 Services and Approach
Works with both manufacturers and interior designers
Runs the LinkedIn group The Interior Designers Forum with 23,000+ members
Hosts Thrive in Design podcast featuring designers and manufacturers
Believes podcasting is essential for brand-building
Advocates for partnerships between complementary, non-competing brands
Example: multiple companies sharing trade show booths to create complete spaces
Promotes collaboration over competition
19:05 Balancing Entrepreneurship and Personal Commitments
Core values: rest and excellence
Prioritizes work-life balance and avoiding burnout
Sets clear boundaries around work hours
Ensures everything with her name maintains excellence
Emphasizes the importance of conveying values across social media
Focuses on evoking feelings in customers to build trust
22:51 Courses and Services Offered
Offers Thrive Cast Academy, a 6-week podcasting course helping aspiring podcasters define their brand story and strategically amplify their content
Plans to launch a new course specifically for interior product brands, focusing on design thinking and sales strategy
Thrive in Design Core services: brand amplification, rebranding, sales & marketing strategies
Customized proposals for specific client needs
24:34 Advice for Designers
Don’t give up, even when feeling overwhelmed
Find your unique perspective and purpose
Find a specific niche rather than trying to serve everyone
Continuously niching down to refine your target market and improve your business
Focus on your unique strengths and do not be afraid to specialize in a specific area
Next Steps
- Get on the waitlist Launch Your Business Bootcamp to secure your spot
Grab your freebies:
- Furnishings Investment Guide
- Remodel Budget and Timeline Guide
- Your Roadmap to a Career in Interior Design
- 3 Things I Wish I had known when I Started my Career
Take a Quiz!
- Find Your Perfect Interior Design Style if you are curious about your design style
- Find Out What Type of Interior Designer You Should Be!
Join the Design Mentor to kickstart a successful career in interior design!
Check out the best books every interior designer should have here.
Email me at [email protected] if you have suggested topics
DM me on Instagram at @rwarddesign if you have a burning question
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Thanks for listening! I hope this helps you discover if interior design is the career for you. See you next week…